Creative Resources Connections​

Recruiting and Staffing Specialists

[email protected]


866-382-3564

BOOK STORE CLIENT

Work with a Fortune 500 company, who is the nation’s largest retail bookseller and a leading retailer of content, digital media and educational products.


What to Expect

On a day-to-day basis, Service Partners can expect to participate in the following activities:

  • Handle customer inquiries regarding order status, membership, and/or marketplace order.
  • Create a case in client system for every interaction
  • Research customers account to accurately identify best solution/answer for customer inquiry
  • Use client knowledge base to provide customer with accurate and complete information


Skills of Top Performing Service Partners

  • Strive to resolve technical issues on the first call
  • Knowledge of Comcast processes and policies
  • Build trust and rapport with the customer through clear, respectful interaction
  • Understand “client call flow”


Hours Available:

8:00am –11:00pm EST (Monday through Friday)

9:00am –11:00pm EST (Sunday and Saturday)

365 days per year/7 days a week


Peak Days

Monday and Tuesday


Weekend Servicing Requirement

8 Intervals (4 hours) required on a Saturday or Sunday or a combination of both


Pay: $11.00 hour


Be sure to check the minimum equipment requirements


*All opportunities subject to availability*

APPLY NOW

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