Creative Resources Connections
Recruiting and Staffing Specialists
866-382-3564
ENERGY CLIENT
ENERGY CLIENT
The Energy Client offers a variety of innovative products and solutions, allowing both its residential and business customers to choose options that best meet their needs, including exceptional customer service, competitively priced electricity service plans, innovative energy efficiency options, renewable energy programs and other electricity-related products and services.
What To Expect
On a day-to-day basis, expect to participate in the following activities:
• Review, analyze and respond to customer billing inquiries
• Upsell eligible customers home warranty solutions
• Resolve customer issues or questions
• Processing payment deferrals and installment plans
• Quickly identify customer needs in the first few minutes of the call to offer the appropriate plan
• Accurately enroll the customer in the correct plan
Skills of Top Performing Service Partners
• Complete weekly certification courses to maintain knowledge in client products and services
Hours Available:
Monday - Friday 10:00 a.m. – 10:00 p.m. ET
365 days per year/7 days a week
Weekend Requirements
Ten (10) intervals on Saturday and/or Sunday or a combination of both
Pay: $11.50 per hour
Be sure to check the minimum equipment requirements
*All opportunities subject to availability*