With more than 40 years of home industry experience, providing a variety of home warranty, 

repair and maintenance services Home Services is dedicated to providing straightforward 

solutions that make home repairs easier.

What to Expect

On a day to day basis, Service Partners can expect to participate in the following activities:

• Receive inbound calls from existing contract holders (customers) on an item that is covered under their contract agreement to initiate a claim or follow up on an existing claim.
• Respond to general inquiries.
• Describe the services, plans, and requirements.
• Process change of address requests.
• Accept and process requests for information materials.
• Research and resolving customer complaints. Performing callbacks as a customer resolution
• Responding to billing clarification as well as claim status questions and inquires
• Transfer calls to Customer Service when required.
• Facilitate three way conferencing and scheduling between customers and service providers.